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IAF Outlook is a news feed that provides you with the latest news in the fields of conformity assessment and accreditation from IAF members, regions and stakeholders.
ISO Collaborative Business Relationship Management Systems provides requirements for the establishment and control of collaborative business relationships utilising a formalised and measurable process for t working. Industry recognises the advantage of shared objectives and resources to reduce liability and competition through contracted arrangements over project lifecycles.
ISO introduces a systems approach to developing and sustaining relationships using process-based tools that align organisational culture and behaviours and implement t objectives and value generation. Multiple accreditation bodies have been examining the development of accreditation programmes to support the delivery of ISO certification.
It has presented new challenges not encountered with other management systems where the conformity assessment body CAB needs to verify:. The United Kingdom Accreditation Service UKAS implemented a pilot programme to gain understanding of the new area of accreditation that highlighted organisational culture is key to assuring the success of collaborative relationships.
CABs will need to demonstrate that evidence collected enables informed judgement about:. Collaboration brings together multi-disciplined teams and organisations that need to establish and follow a common goal, and the CAB needs to demonstrate that its audits enable informed judgements about:. Management system audits sample process outputs to confirm objectives are being met, however as noted above there may be occasions when the latter stages of the collaborative lifecycle have not been implemented by a client.
Such outcomes should not prevent the award of certification provided the CAB can justify grant of certification, for example a single organisation in a long-term collaboration.
The Institute for Collaborative Working reinforced that certification needs to provide assurance of the management function utilising a formalised process that crosses the boundary of all technical sectors to which it is applied. : IAF Members' news.
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Relationship of ISO quality system certification with operational and business performance: A survey in Australia and New Zealand‐based manufacturing and service companies